Sorry you haven't received a reply from some of our pros yet. Maybe you confused them with your txtspk. I'm pretty sure some of our retailer pros sell Smartstrand, so I hope they will let us all know if it's the same or similar to the Lee's product. I hope you get some of your answers here. Be patient. And welcome to TFP. Jim
OHHH......LMK......let me know! I am so dense. Sorry. Not my area of expertise. I will wait for the answer with you, though.
I'll take the first stab. Bleach will create more problems than just color loss if left on carpet for extended periods. You may experience fiber degradation as well as delamination of the backings over time. Your assessment is correct that Triexta (a fiber in the polyester family) will resist color loss better than Anso (a nylon fiber). This is due to the dyestuffs used on the fiber than any inherent resistance to bleach. A solution dyed nylon (actually a pigmentation process) will not suffer color loss from bleach. Mohawk Industries is a Fortune 500 company that owns several carpet mills, i.e. Mohawk, Karastan, Bigelow and Lees are mills that have been around for years, Karastan being the newest of the group and started in the early 1920s. The others go back to the mid 1800s. Mohawk acquired Bigelow and Karastan almost 20 years ago and Lees over 10 years back. The carpet industry went through a huge consolidation process starting in the early 90s where nearly 400 mills became closer to 50 over a 10-15 years period. We now have 4 mega mills and the rest are niche or boutique manufacturers. So to sum up, any Lees warranty is ultimately backed by Mohawk Industries. I do not sell carpet so I have no basis to comment on the pricing you received, but if you are looking at flooring stores and they seem uninformed about the products they carry, I would deem that to be a great big red flag! I'm not sure I understand the contractor discount either. Are you a general contractor discussing other projects with them or do they always quote high and manufacture a discount for every job? I have never used that type of pricing model before and the effectiveness of it eludes me... Warranties are what they are. A legal obligation by the seller to the buyer that most manufacturers of all products will try to avoid honoring. I personally believe the carpet industry has more issues with this as we generally do not do a very good job of creating reasonable expectations for performance particularly if it might cost a sale to be upfront. It is compounded by a general lack of stringency in installation methodology which gives manufacturers an all too easy out on honoring warranty claims (I'm probably going to catch holy heck for these statements...). I do have one question: how do you perform your bleach abuse/staining test?
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